Frequently Asked Questions

CLEVERx Healthcare is a patient facilitation platform that connects individuals with trusted hospitals, doctors and treatment solutions across India, with a strong focus on Kerala

We offer end-to-end patient support including hospital selection, doctor matching, second opinions, appointment coordination, travel assistance and post-treatment follow-up.

Our services are available for local patients, inter-state patients across India and international patients seeking treatment in India.

No, CLEVERx is not a hospital. We act as a healthcare facilitator, helping patients access the best medical providers.

You can contact us via phone, WhatsApp, email or website. Share your medical reports and our team will guide you through the next steps.

A ‘second opinion’ is an expert review of your diagnosis or treatment plan by another qualified doctor to ensure accuracy and explore better options.

Simply share your medical records with us and we will arrange consultations with leading specialists from reputed hospitals.

Some of our services are free, like ‘second opinion’, consultation for international patients, local Ambulance coordination and health insurance guidance; as we collaborate with hospitals & medical service providers. All the paid services will be transparently communicated beforehand.

We partner with accredited hospitals and experienced specialists based on quality standards, outcomes and patient needs.

Yes, we specialize in medical tourism and provide complete support for international patients, especially from the Middle East, Africa & Europe.

Yes, we provide guidance and documentation support for obtaining medical visas for treatment in India.

We support multiple specialties including cardiology, orthopaedics, oncology, neurology, fertility treatments, cosmetic procedures, all planned surgeries and Ayurveda treatments/therapies

Yes, we assist with flight coordination, airport transfers, hotel bookings and local transportation

Yes, interpreter services can be arranged for patients who require language assistance.

Yes, we offer global air ambulance services / chartered flieghts with medical escorts such as doctors or nurses when required

Typically, we provide initial guidance within 24–48 hours after receiving complete medical documents

Yes, we provide unbiased guidance by comparing multiple expert opinions and hospital options.

Yes, as a private limited company, we follow strict protocols to protect all confidential patient information/ privacy policy.

We continue to support you with follow-up consultations, recovery guidance and long-term care coordination.

Yes, we help patients understand treatment costs and provide guidance on insurance coordination where applicable

You can reach us through phone, WhatsApp, email or our website. Our team is available to support you at every stage of your healthcare journey